A few days ago we received a call from a local resident asking for the price on a new water heater. After a couple of easy questions we saved this family a LOT of money and made an impact on their comfort.
The call came it at about 1:30 on Friday afternoon after they called around to other companies and big box stores looking for the best price on a water heater replacement. They were getting quotes between $975 all the way to $1700 and that didn’t include any changes in what the building code required if they had to be done. There were also going to be permits that needed to be pulled and a water heater to be delivered. Keep in mind all they wanted to do was give their children a hot bath! This is what the lady of the house called a budget buster because few people budget for a new hot water heater. After getting this call and learning that there were little kids in the house we sent our Service Manager Shawn to assess the situation.
After about 10 minutes of work he determined that there was no need for a new water heater at all! The Thermocouple had gone bad and needed a replacement. Shawn had one on the truck (we are incredibly well stocked) and the repair was made. The total cost was well under $200 and that is about 80% less than the best price they were being quoted for a replacement without permit or upgrades. We are also aware that some companies would have simply replaced the water heater because that is what the customer thought they wanted. What they really wanted was a hot bath for their children that they could afford. We were told they were in the bath all happy and soapy about an hour later! That is what Top Rank Service is all about!
We are Top Rank HVAC, Home & Construction Services. We serve you in the Elk Grove, Galt, Lodi, Stockton and Modesto areas with HAVC, Roofing, Windows, Insulation, Lighting, Concrete, Painting and Construction Services. Call us at 916-667-3399 or at 209-251-7474 or just visit www.toprankhomeservices.com We are the team with a plan!